aviswanathan
Joined 14 years ago
Karma
273
Submissions
119
Member since
Oct 24
Crowdery (YC S13)
Stanford CS 2017
View on Hacker NewsJoined 14 years ago
What's worst is when offering free trials of an analytics product and then realizing that all freemium customers engage with a dashboard once, and then dropoff forever. Event tracking and various stages of a/b testing can be dangerous because they steer engineers to local minimums in designing a product.
Having a logical understanding of every element of the dashboard is the best way to approach the design.
Great post, we need more resources like this out there.
In consumer web, the product -> strategy -> business model approach makes complete sense, but I'm unsure if it carries over to most things in B2B.