adilaijaz
Joined 10 years ago
Karma
126
Submissions
12
Member since
May 11
Recent submissions
Comment · 2 years ago
Thanks a lot for being our customer Robert!
Comment · 2 years ago
Fair usecase. The problem with supporting sales reps is that they need answers, not pointers to documentation. That subtle difference ends up making a significant difference in product direction
Comment · 2 years ago
Sam is the AI Sales Engineer that reps invite to calls so they don't have to add an SE, just in case things get "technical"
Comment · 5 years ago
Product conventions create an opinionated product; opinionated product creates user delight; user delight creates business success.
Comment · 5 years ago
6 questions:
- does value increase with usage? - does throttling usage reduce value? - does throttling usage go against your growth strategy? - is usage predictable for the customer? - is the pricing axis large scale? - is your buyer used to buying usage software?
Comment · 5 years ago
I share some of my learnings from building Split:
- why NRR is the most important SaaS metric - NRR decays with activation. - Quicker you activate, the higher your NRR - If you want to improve NRR, improve your activation rate.
Comment · 9 years ago
It's great to see companies building this category of products once they reach a certain scale where customer experience matters. Gatekeeper from Facebook, LiX from LinkedIn (where I am from), and now you guys. I really like the way Stormcrow taps into data on Hive to enable richer targeting. Any plans on tying Stormcrow to analytics?
Btw, I wrote a quick post based on this trend:
http://www.split.io/blog/dropboxs-stormcrow-and-the-new-era-...