Stronico
Joined 16 years ago
Joined 16 years ago
The email list is probably the single most important part of the tech stack actually.
I've never used Facebook for anything, but the above four tools work very well for us.
Based on your original description - you are an expert in "back office" skills.
2. Someone who is difficult in good times will be a monster in bad times
3. Repeating the words of other's back to them is eerily effective
4. Every client is in the middle of some sort of political drama, you will be some minor part of that drama - this is normal and not that meaningful
1. Not getting money up front
2. Extending credit
3. Open ended meetings
4. Being insufficiently explicit about what is being delivered
5. Working on a handshake (seldom a problem with big clients actually) - get them to sign something
6. Not actually meeting in person at least once
7. Not being clear on who owns the code/technology (if you're going to do more or less the same thing for the person across the street then make sure to let the client know that they are getting a license (or something similar))
8. Scheduling meetings in their downtime, but your worktime
9. Not having a template, or even an idea of what a good referral would look like
10. Having a specified finish line - much more important for the smaller client than the larger ones IME
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