JamesHinnek

We had our customer support solution coming to us showing a fancy AI feature, free of charge just for a PoC. Two weeks after we agreed it was running in prod, and two weeks after that we nuked it. Unless people want a big liability in their business, they should read very well the terms and conditions.

These tools are not mature enough, no automated decision making process should leverage these tools without human intervention, especially when handling other humans. I'm not saying all LLM models are bad, I'm saying I'm talking about their architectural foundation, which is prone to these problems.

Our measurement was the rate of losing customers compared with them opening tickets complaining about some issue. We had roughly 12x more losses when using the LLM as a replacement for our support team in our A/B test.

Exactly, the word work was used as a simplification of the overall output expected. You also need to account for the hard parts to calculate, human burnout, turnover rate, time to deliver a product to the market, amount of rework, tech debt added, etc... Someone who can deliver a fancy project, full of tech debt, will require 5x more effort on rework than was to do it, and the team gets burned out severely after the project. Would it be worth it? In the short term senior management will see it as a good idea. But most managers and senior managers are too naive to account for these hidden variables, or in most cases, not interested to take these metrics into account

Just a reminder that lazy managers are the source of burnout for those who are under them. As a manager I can say, there is no easier job than just forwarding requests from directors directly to developers, not planning, and promising crazy deadlines to avoid conflict with higher management.

If someone is being paid more, this person has to work more, I have seen so many people becoming managers just to actually avoid work, or thinking that tech is too hard and too much to study. So they instead go to a whole different area where most of your previous knowledge won't be required anymore, and they don't think that they are starting from zero, so they just don't study and read 2 blog articles and think that they got how is to work with people.

this is the case for most managers, unfortunately, and this is what is destroying the industry. These are the people who will manage people and have no clue how people operate, most causes of burnout that I have seen come from managers that don't care about people, they just push tasks and see people as resources.

The first step I always think that is being honestly concerned and caring about people and making them the best that they can be without toxic behavior and then balance it with company expectations and project management skills.

Folks complain that this is too much to learn, but this is the reason why managers get paid more. Not the case in the real world, unfortunately

Seems like propaganda to me.

How do I exclude my account?

These people are just outdoors for whoever pays them more.

Nice idea but full of dark patterns that made me not trust them enough to actually test the product.

not open source? Why not?

meanwhile, we hire managers that don't have basic decision-making or people skills... They justify their higher salaries due to their higher responsibilities, which they just assume the risks and jump jobs when shit goes south.

A reminder that your pay corresponds with your expected skills, hiring a top 1% de offering market average, is a delusion. But the interview process is out of control for devs, and basically non-existent for managers.

Ps: I'm a manager, so I can say that I'm overpaid for what I deliver, while devs are underpaid and the expectation on them is out of reality.

Please implement account deletion, you are violating people's privacy, GDPR and this is a dark pattern.

It vastly depends on the remote. I'm testing Oxen (on their own hub), it has barely the same speed as dvc on S3. If I was trying to push the results to a direction being pro DVC, I would compare pushing to a local minio, I could claim 10x more speed.