Digitaltzar

Would love your feedback on the cases and told we built for non-technician users to develop and run them

And thank you for sharing!

What we do is a bit different from Process Mining, our approach is known as Desktop Activity Mining, but from a helicopter view it's pretty much the same

Yes, call center is a great example, as any customer order/processing center that uses many non-integrated IT solutions or where APIs don't provide enough flexibility/customization required workflows to run

Great words!

Thanks!

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Thank you, James! Yes, finding processes out of the box helps a lot to open the doors that otherwise stay closed

Thank you, a great point! We have witnessed so many automation/RPA initiatives put on hold/buried because of the complexity or cost of process discovery, that's why a lot of R&D efforts are focused on this specific stage of automation lifecycle

Yes, Excel is the ultimate data mashing/analysis tool for most of the office workers, especially in mid-market. Unfortunately, most users import data to Excel manually, collecting them across different systems and reports, and then manually uoload output of their data manipulation to web forms and legacy software, it seems unreal but people some time take a role of an interface between Excel and other systems. That's why we created visual tool for users to automate working with tables (from spreadsheets to databases) without coding, for some reason no other desktop automation software went that far with Excel/G-sheets.

You are welcome!

Hey, please don't be discouraged, for us it worked because (imho) we came to YC interview with existing paid user base growth, so it was far beyond the idea stage. And I personally applied to YC 3 times, starting from 2015:)