DebtDeflation
Joined 7 years ago
Joined 7 years ago
This seems like a pretty reasonable perspective for a magazine. Use AI for ideation and research but not to create the final version of articles for publication.
Part of the trillions are being spent on deliberately obfuscating the difference between those two concepts so that society thinks they're getting the former until the latter is ready.
Why are we depending on LLM "reasoning" to negotiate a price rather than just having the user enter a lowest acceptable price deterministically?
Who are these two customers? A quick Google search seems to indicate that Cognizant is their largest "enterprise" customer by number of seats, Microsoft is their largest API customer, and the $10B contract they recently signed with Meta is their largest contract ever. But those metrics don't necessarily translate directly into annual revenue.
Right now, the most effective use case for AI is coding agents. Software development is a profit center for the tech sector, so it's not surprising that they're seeing big gains. In Corporate America, software development is part of IT which is a cost center, and the software landscape is 30+ years of bandaid-ed legacy systems, maintained by offshore contractors who submitted the lowest cost bid, so attempts to gain productivity via AI have not been as successful.
Where Corporate America has seen gains from AI in my experience is with customer support chatbots, but the customer service function overall in Corporate America is an unmitigated disaster, so the gains are hard to measure.
Beyond these two use cases, most people in Corporate America are just using ChatGPT to create slop and copy/pasting it wherever, and then goofing off in their newly freed spare time.
We need to see new AI use cases in Operations, Finance, Marketing, etc. that can handle business processes end to end before the productivity gains start showing up in the financials.