DeborahWrites
Joined 2 years ago
Joined 2 years ago
Tech writing seems especially vulnerable to people not really understanding the job (and then devaluing it, because "everybody can write" - which, no, if you'll excuse the slight self-promotion but it saves me repeating myself https://deborahwrites.com/blog/nobody-can-write/)
In my experience, tech writers often contribute to UX and testing (they're often the first user, and thus bug reporter). They're the ones who are going to notice when your API naming conventions are out of whack. They're also the ones writing the quickstart with sales & marketing impact. And then, yes, they're the ones bringing a deep understanding of structure and clarity.
I've tried AI for writing docs. It can be helpful at points, but my goodness I would not want to let anything an AI wrote out the door without heavy editing.
There are plenty of people who can read code who don't work as devs. You could ask the same about testers, ops, sysadmins, technical support, some of the more technical product managers etc. These roles all have value, and there are people who enjoy them.
Worth noting that the blog post isn't just about documenting code. There's a LOT more to tech writing than just that niche. I still remember the guy whose job was writing user manuals for large ship controls, as a particularly interesting example of where the profession can take you.
It's obviously not going to get someone up and running: it's not a hands-on practical guide. But there are already quite a lot of those out there (for instance, most static site generators have acceptable getting started docs) The aim is to provide the missing conceptual info that's usually assumed by the creators of tools, but that not all tech writers have. Ideally, it should make them feel more comfortable following, say, an intro to git tutorial, because they have a bit more context/explanation backing them up.
But perhaps I need to explain this up top, rather than hoping people will hang in there until the explanatory section.
This guide is for the people who read that paragraph and wished it came with a glossary. This is docs like code for people who don't know what git is and have never installed VS Code.