Daniel-Pan
Joined 2 months ago
Joined 2 months ago
The problem we identified is that when managing a repo, customer queries raised in GitHub, or any other platform, to see if that has been resolved before or not, is manual. We are automating this process.
We are not sure in which platform our target market exist but we can categorize from open source teams or devs in software and gaming.
How can they do it:
1. Create a Forum channel, connect SeaTicket, and for each post it will sync automatically, letting you see in one view the whole conversation.
2. For each reply AI agent will run, and research the issue from your documentation and connected sources like GitHub, email and forums.
3. It will write up a response that you can approve directly, and it will posted directly.
It is free to use, and you can try on your Discord server and let us know the results .