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(In my experience at least. I'm open to recommendations!)

Google is the worst search engine besides every other one

Maybe an enhancement would be to have it look at the edit history and use the most recent URL that has remained on the page for at least X hours/days

The old Jawbone Up fit the bill somewhat, but I don't remember exactly what features it had. I thought it was a great product and hoped to see more like it.

*President Garfield

Yep, and I'll admit I love being this guy!

I suspect you don't hate to be that guy all that much

So true

Discounting the fact that humans aren't coldly rational is irrational. People love to hide behind "logic", but poking a bear and expecting it not to attack you because that would be an "irrational" emotional response is not smart, it's wishful thinking. I can understand why people crave a "grand unified theory" on how the world works and the importance of emotion is an obstacle to having an elegant, comprehensible model for the world, but that doesn't mean it's right to ignore it.

No question, but I just want to sympathize with your distress over receiving the original email. It's impossible to say for sure because I didn't receive one, but I think I would have reacted the same way. I am also very frustrated on your behalf with the way people in these comments are talking about you and others who read this email as a legal threat.

It's telling about many HN users' capacity for empathy that they think their reaction, real or hypothetical, has anything to do with whether this was a bad thing. Regardless of how any of us would react, it's clear from the many people who lawyered up or experienced anxiety because of the emails that this study had victims. Not seeing them as victims because you would have disregarded the email reveals what I'd consider a solipsistic mindset that causes them to regard others' experiences as less valid than their own.

Thank you! So many hindsight fortune tellers here.

> If I keep guessing coinflips, I don't have knowledge of the answer 50% of the time even though I can predict them that often.

Sorry to get off topic, but I think this is an interesting way of thinking about this. I wonder if it represents any kind of larger difference in our worldviews. I would say that we have knowledge of the answer 0% of the time. If we guess and it happens to be correct, that's a coincidence, not an indication of knowledge.

IMO this goes hand in hand with thoughts I've had about the concept of mistakes. When I used to dabble in day trading (I've been clean for a few years now), I gained and lost and gained a lot of money. Whether any particular gamble ended up as a gain or a loss, I consider them all mistakes because I had no rational reason to expect any of them to pay off.

My uneducated hypothesis is that whether somebody thinks of a successful gamble as a mistake or a good decision could be a decent predictor of certain personality traits and political views. Maybe the same applies to the question of whether being correct implies knowledge.

I wonder how much this has to do with their being a Norwegian company. I have no idea what the expectations of customer service are over there. I'm just going on my experience working at a Scandinavian company and the incredulity I've heard Europeans express about the US's "the customer is always right" attitude, so I apologize if this is extremely ignorant. Regardless, they have a lot of room for improvement.

Have you tried giving feedback directly to the company? They feel like a small enough operation that they may actually listen.

Seems like it. I imagine there were a lot of people at Paramount who were unhappy with this, but who weren't empowered to stop it from happening. I want to believe that Paramount is a good steward of the franchise, so I'm hoping we'll eventually get an explanation of how this was somehow unavoidable because of how Netflix does business or some weird contractual stuff.

The timing was so abrupt that I really doubt this was just a horrible rash decision. That's totally still possible though.