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Comment by dzine

We picked a reservation concierge service first, as it is a vertical that is immediately testable in SF with easy to understand mechanics for consumers. With the increasing mass-media fueled foodie culture, our hypothesis being that people don’t want the trouble of deciding where to eat and making the reservation - they just wanted a curated experience. And that made it a good candidate for our platform.

The other 2 verticals we considered were 1) a marketplace for on-the-ground, region specific collection of data and 2) travel planning in countries with low internet penetration, namely bookings and suggestions by locals.

With Loft, we have 20 customers paying us $10 ~ $20 a month, but we haven’t grown beyond that due to limited marketing, as we focus on nailing the operations side of platform. The agents are currently just the both of us, and we can afford $10 - $15 an hour per agent if our economics hold.

All in all, we have our vision of what the future of jobs can be. Loft is an experiment towards that which has seen mild traction, and that’s why we really want your advice!

parent dzine 11 years ago

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