So they're saying We're terrible and we don't care that much. Wow.
If this where a business, they'd be losing customers... but thankfully, they're a government apparatus that holds people over a barrel and doesn't have to provide enough decent service to offer enough visas to meet the demand, hence 12-30 million undocumented immigrants.
If this where a business, they'd be losing customers... but thankfully, they're a government apparatus that holds people over a barrel and doesn't have to provide enough decent service to offer enough visas to meet the demand, hence 12-30 million undocumented immigrants.