1. Interesting, we don't usually get that, and maintain a fairly detailed pricing page + FAQ (https://www.paddle.com/pricing) perhaps we should link to this from the homepage.
2. I don't agree that we're trying to compete with PayPal on price. Paddle is intended to be a premium product (and thus we charge a premium over PayPal for example). Paddle handles: VAT/ Tax collection + remittance, digital product delivery and all order-related customer support for you (plus a bunch of other features and tools). We don't aim to compete with PayPal, however there is a crossover in our services. In terms of the pricing aspect, we're flexible/ open to different pricing scenarios. While a $1,000 transaction size is certainly uncommon, I do agree that this requires a little more thought on the pricing front.
3. On the checkout side of things, I find that incredibly surprising! :) We're typically told how beautiful our checkout process is (and it typically converts 2-3x higher than a usual checkout page). Could you ping over a purchase form that you're looking at? (or email me: [email protected]) as I'd love to get a slightly more detailed critique.
1. Interesting, we don't usually get that, and maintain a fairly detailed pricing page + FAQ (https://www.paddle.com/pricing) perhaps we should link to this from the homepage.
2. I don't agree that we're trying to compete with PayPal on price. Paddle is intended to be a premium product (and thus we charge a premium over PayPal for example). Paddle handles: VAT/ Tax collection + remittance, digital product delivery and all order-related customer support for you (plus a bunch of other features and tools). We don't aim to compete with PayPal, however there is a crossover in our services. In terms of the pricing aspect, we're flexible/ open to different pricing scenarios. While a $1,000 transaction size is certainly uncommon, I do agree that this requires a little more thought on the pricing front.
3. On the checkout side of things, I find that incredibly surprising! :) We're typically told how beautiful our checkout process is (and it typically converts 2-3x higher than a usual checkout page). Could you ping over a purchase form that you're looking at? (or email me: [email protected]) as I'd love to get a slightly more detailed critique.
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