In case any first time founders out there are basing some of their own management ideas on this letter, please remember:
"Families and tribes" (a) get by fine without explicit processes because they are small groups, or (b) they do have the processes but they don't need to be written down because they are taught implicitly from birth.
Arguments of the form "We don't need [insert any concept from management text books] because we are smart, technical people" are the flags on areas of your company that will break the worst.
"Families and tribes" (a) get by fine without explicit processes because they are small groups, or (b) they do have the processes but they don't need to be written down because they are taught implicitly from birth.
Arguments of the form "We don't need [insert any concept from management text books] because we are smart, technical people" are the flags on areas of your company that will break the worst.