Comment by drdal

I don't know the valley very well so it's hard for me to navigate it. I did ask a family member who's in the startup world for advice (he suggested I post here) and he tried reaching out to a few of his contacts but I don't believe it went anywhere. The most frustrating thing for me has been the CEO's attitude. From my very first interaction with him he seemed uninterested in helping resolve this. If I were the CEO of a startup, I would be paying super close attention to my userbase and their concerns. I just can't understand why he hasn't jumped at the chance to make things right with me and the other doctors who have had similar problems.