Comment Comment by Woost Your rant is quite misguided. In this case, the CEO explicitly asked for people to email him:"I discovered that Legere put an emphasis on customer service -- listening to calls and even sharing his email address."From the other article: "had customer complaint emails forwarded to him. He also gave out his email address, ..., for anyone to contact him." parent Woost 13 years ago
"I discovered that Legere put an emphasis on customer service -- listening to calls and even sharing his email address."
From the other article: "had customer complaint emails forwarded to him. He also gave out his email address, ..., for anyone to contact him."