You are trivializing the underlying issue here. If the same thing happened in a physical world it will be a high profile public defamation case.
Browser is the window through people sees the world. That’s the reality we live in. In our target market, Google chrome holds 40% market share. Because of its stupid categorization, in one stroke Google harmed our reputation and the reputation of companies we serve. It is not a simple browser compatibility issue. Google chrome is telling the world our software is phishing software while we are not. What is the recourse here?
We don’t care what Chrome’s algorithms are. But the results are not factual and it harms our business. "One cannot escape saying hey that is our algorithm. We don’t do evil…" Remember.
Browser is the window through people sees the world. That’s the reality we live in. In our target market, Google chrome holds 40% market share. Because of its stupid categorization, in one stroke Google harmed our reputation and the reputation of companies we serve. It is not a simple browser compatibility issue. Google chrome is telling the world our software is phishing software while we are not. What is the recourse here?
We don’t care what Chrome’s algorithms are. But the results are not factual and it harms our business. "One cannot escape saying hey that is our algorithm. We don’t do evil…" Remember.