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Comment by JoshTriplett

Even if you do need to collect some of that information (such as the address if you need to ship a product), several of those fields still remain redundant.

Notably, you should never ask for "credit card type"; the credit card number already tells you that. I like the forms that just ask for a credit card number and then show the computed card type's logo once you've filled it in.

You can also automatically compute the city and state from the zip code, but that requires you to ask for the zip code first, which does break user expectations somewhat.

And please, don't ask for "First Name" and "Last Name" unless you specifically need them separated for some reason; just ask for "Name".

parent JoshTriplett 13 years ago

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