I'm the kind of guy who hands a manager a list of tasks, expects them to get done, and forgets about it. Well, that bit me in the ass hard this year. Daily checklists stopped coming in, and I didn't catch it for weeks.
My advice: put checks and balances in place to make sure things are actually getting done. I've now put a daily report in place for every store, and anything marked “No” needs an explanation of what they did to fix it. Also, make sure you have access to the accounts your managers handle before you need to take them over. Delegating something doesn't mean I can forget about it.
My advice: put checks and balances in place to make sure things are actually getting done. I've now put a daily report in place for every store, and anything marked “No” needs an explanation of what they did to fix it. Also, make sure you have access to the accounts your managers handle before you need to take them over. Delegating something doesn't mean I can forget about it.