I wonder how much of that is caused by folks actually noticing actual degradation in product quality over time (whether or not this exact product is suffering from it).
Shrinkflation is a thing, which people suddenly started noticing in the past 5 years.
There's also "the Schlitz Mistake", which I've heard summarized as "most customers won't notice if you take your product's quality from A to B (or C), but they definitely will if you take it from A to J (or A to M)"
At this point I kinda assume that any company releasing year updates to a physical product that _doesn't_ take the opportunity to trim costs / reduce quality would be vulnerable to a shareholder lawsuit for leaving money on the table...
Shrinkflation is a thing, which people suddenly started noticing in the past 5 years.
There's also "the Schlitz Mistake", which I've heard summarized as "most customers won't notice if you take your product's quality from A to B (or C), but they definitely will if you take it from A to J (or A to M)"
At this point I kinda assume that any company releasing year updates to a physical product that _doesn't_ take the opportunity to trim costs / reduce quality would be vulnerable to a shareholder lawsuit for leaving money on the table...