For years I used to buy ASICS running shoes. Every year they released a new model of each shoe: "Nimbus 23", then "Nimbus 24" the next year, etc. And every year people would complain in the user reviews about how each shoe was worse than the last.
I was like, wow, I guess the shoes must be literal torture devices full of MRSA-covered broken glass at this point. They've been getting continuously worse for 24 consecutive years!
Of course, what was really happening is that they were not getting worse, but naturally every year there was some small percentage of vocal dissatisfied users, while the silent majority simply enjoyed their shoes and didn't have much to say about them.
(The sorta-opposite happens in sneaker reviews as well. People will gush about how cushy the sole in some particular new sneaker is. Well, yeah, of course it's cushy -- you're comparing a new sneaker to your old sneaker where the foam had lost its bounce...)
I was like, wow, I guess the shoes must be literal torture devices full of MRSA-covered broken glass at this point. They've been getting continuously worse for 24 consecutive years!
Of course, what was really happening is that they were not getting worse, but naturally every year there was some small percentage of vocal dissatisfied users, while the silent majority simply enjoyed their shoes and didn't have much to say about them.
(The sorta-opposite happens in sneaker reviews as well. People will gush about how cushy the sole in some particular new sneaker is. Well, yeah, of course it's cushy -- you're comparing a new sneaker to your old sneaker where the foam had lost its bounce...)