I've had Dell XPSs and Lenovo Thinkpads exclusively prior to Framework, and they all died by component failure. Sure, Dell will send a technician to your house and Lenovo has off-shore call centers, but the end result is the same: either buy an eye-wateringly expensive warranty that won't cover most failures or buy a new laptop.
While I'm all for stronger consumer regulation when it comes to this stuff, on balance I prefer the Framework approach here relative to the other options available to me.
While I'm all for stronger consumer regulation when it comes to this stuff, on balance I prefer the Framework approach here relative to the other options available to me.