Comment Comment by criddell This is my favorite AI customer service story:https://arstechnica.com/tech-policy/2024/02/air-canada-must-...> Air Canada essentially argued that “the chatbot is a separate legal entity that is responsible for its own actions” parent criddell 2 months ago
https://arstechnica.com/tech-policy/2024/02/air-canada-must-...
> Air Canada essentially argued that “the chatbot is a separate legal entity that is responsible for its own actions”