Comment by larsberg

To jump on a point totally unrelated to the post's complaint but related to selling smartphones, I've found that if I'm selling electronics (especially generation-behind iPhones for the family) I can do much better than eBay, even before you discount both their listing fee and paypal use fees. And there's comparatively no risk.

For cash: gazelle

For slightly more cash (usually just a few percent), in the form of a gift card: amazon trade-ins