I would be curious what you think of the idea of Sail and Muddy being... small. Technically complex, but small in the mind of the user. Not lacking in features (you talked about that), but 'feeling small/bounded, and therefore with small divergence' to the user. Does that... fit at all with your mental model of them?
I ask because I feel like Linear, Vercel, Figma, Notion, hell even Airtable... landed 'big' (felt like a big step change) with users when they arrived for most (I was a super super early user of Notion because my friend angel invested).
I used Sail and Muddy back when and... the small vs big distinction feels like my perception of the divergence between those things that get washed out by this effect and those that don't.
I ask because I feel like Linear, Vercel, Figma, Notion, hell even Airtable... landed 'big' (felt like a big step change) with users when they arrived for most (I was a super super early user of Notion because my friend angel invested).
I used Sail and Muddy back when and... the small vs big distinction feels like my perception of the divergence between those things that get washed out by this effect and those that don't.
(also DM-ed you!)