German trains have very much to complain about, but honestly, their customer facing IT is pretty good. I've not had to deal with PDF tickets nor printed tickets in years.
The website and app work well, in my experience. It's all pretty sleek and modern, too. It's the one area they do a good job in, to be honest.
The website and app work well, in my experience. It's all pretty sleek and modern, too. It's the one area they do a good job in, to be honest.