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Comment by monkeydust

The demise of saas has been overplayed imho. When companies buy software they are essentially buying something that solves a problem and the insurance that comes with that. Part of that means they get to pick up the phone and complain if something doesn't work and someone on the other end has to listen.

There is also a strong community aspect to software, someone asks for an enhancement others can benefit etc.

I just don't see a world where every corporation is building their own accounts, crm, hr software.

I do see one where they can much more quickly self-create within certain boundaries and this is where enterprises will differentiate in the near term.

parent monkeydust 8 months ago

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