Too many layers and competing interests. The person who ends up creating the survey realistically cares much more about going home 1 minute earlier or with 1% less neural energy spent. They've got their kids to manage when they get home.
Do you use any products from a one-person shop? They will be so much more likely to ask you real questions. Not guaranteed, of course, as some people are just clueless. Those usually don't last long as business owners though.
Do you use any products from a one-person shop? They will be so much more likely to ask you real questions. Not guaranteed, of course, as some people are just clueless. Those usually don't last long as business owners though.