Comment Comment by rajvarkala Understood.Take for instance, customer support Agent , that is supposed to resolve tickets. Assuming it resolves around 30% tickets by an objective measure. Do you think that cannot be captured and agreed upon by both sides? parent rajvarkala 10 months ago
Take for instance, customer support Agent , that is supposed to resolve tickets. Assuming it resolves around 30% tickets by an objective measure. Do you think that cannot be captured and agreed upon by both sides?