"without properly giving back to the open source community."
The GPL does not require this
"and claimed to its customers that it had committed 5% of its resources to support the WordPress ecosystem. Automattic says it never kept those promises."
So what?
"Automattic also claims that WP Engine degraded the consumer experience and product quality in an attempt to cut costs during this time by removing essential features."
So what?
"without properly giving back to the open source community." The GPL does not require this
"and claimed to its customers that it had committed 5% of its resources to support the WordPress ecosystem. Automattic says it never kept those promises." So what?
"Automattic also claims that WP Engine degraded the consumer experience and product quality in an attempt to cut costs during this time by removing essential features." So what?