Comment by gblargg

I read it as the opposite, trying to help them process it as not something deeply malicious targeting them. I'm thankful of the times I took something deeply, then realized it was something else and had a change of heart. This is ultimately what trauma and processing is about: something blindsided you and your initial response is a large field of shock and avoidance, then slowly you process it until you have a practical approach to deal with the thing next time, so it doesn't blindside you again.