it's real impact, but it requires folks to be able to confidently talk about counterfactuals—"we would have wasted X days if not for..."—which I've found to be really hard at most places
the exception was places where leadership already thought in the same terms about software quality/etc, which meant I didn't have to do much convincing :P
how would you build teams or structures to support that sort of holistic thinking about software?
the exception was places where leadership already thought in the same terms about software quality/etc, which meant I didn't have to do much convincing :P
how would you build teams or structures to support that sort of holistic thinking about software?