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Comment by rubergly

Stripe gets a lot of love here on HN, and it's almost universally praised as having no faults and being better than Paypal in every single way. And yet I never see anyone discuss the experience for users. I actually really like the ability to use Paypal on a site to pay without entering my credit card information to yet another source of potential hacking. If a site that allowed Paypal payments moved to Stripe, I would actually find that frustrating and inconvenient. Developers seem quick to praise Stripe as perfect because it does seem to be close to that in the facet they deal with (on the development and merchant end); I understand that developers save a ton more time by switching to Stripe than users lose by having to enter their payment information, but your users really shouldn't have to be concerned with that detail. That being said, I do really like Stripe, but I worry that they'll grow complacent and never expand into the user-facing features because the huge success they've had in other aspects means no one is really pushing them to grow into those areas.
parent rubergly 14 years ago

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