Using the artcles nomenclature, in my experience (only primarily knowledge worker businesses) ever company grows from 'cowboys' into layers of 'drone management' where actual production is still relying on 'cowboys' to get the actual work done and keep the company running despite the 'processes'.
This by the way is why most big ERP, BPM,RPA projects fail. Once the pretence is codified it turns out the emperor never had any clothes.
This by the way is why most big ERP, BPM,RPA projects fail. Once the pretence is codified it turns out the emperor never had any clothes.