Comment by gizmo

Of course there are "reasonable justifications" for the shitty status quo, but that's kind of the point. Things are shitty for reasons but not for good reasons. The author points to Japan to illustrate that you do get measurably better results when people habitually try to do good work. We're not actually doomed to have crappy furniture, flimsy and buggy appliances, byzantine legal codes, ugly architecture, and hostile infrastructure forever. This society is the product of the choices we've made collectively and if we made different choices we could have a much better (or much worse) society.