I would counterargue with "that's the model's problem, not mine".
Here's a thought experiment: if I gave you 5 boxes and told you "how many balls are there in all of this boxes?" and you answered "I don't know because they are inside boxes", that's a fail. A truly intelligent individual would open them and look inside.
A truly intelligent model would (say) retokenize the word into its individual letters (which I'm optimistic they can) and then would count those. The fact that models cannot do this is proof that they lack some basic building blocks for intelligence. Model designers don't get to argue "we are human-like except in the tasks where we are not".
Here's a thought experiment: if I gave you 5 boxes and told you "how many balls are there in all of this boxes?" and you answered "I don't know because they are inside boxes", that's a fail. A truly intelligent individual would open them and look inside.
A truly intelligent model would (say) retokenize the word into its individual letters (which I'm optimistic they can) and then would count those. The fact that models cannot do this is proof that they lack some basic building blocks for intelligence. Model designers don't get to argue "we are human-like except in the tasks where we are not".