Comment by Blunt

ya know, I just don't agree with anyone who posts here and uses the word "customer." Yea, Bob was a customer but he is also a human being. Less we forget this and remember we are working with other people then you don't need to worry about "snowflakes" or whether you're customers are happy or not. Just treat everyone you come in contact with with respect & regardless of how you met (business or otherwise) and this world would just be a much better place.