"Innovation" in this context does not mean cutting-edge technology. It just means changing processes to deliver better results. The tech is often the easy part, and there's plenty of room for boring software.
The hard part is navigating the bureaucracy and building consensus toward a change. This management-craft is where the clever thinking and emergent solutions are found and deployed.
The hard part is navigating the bureaucracy and building consensus toward a change. This management-craft is where the clever thinking and emergent solutions are found and deployed.