I don't think all enterprise websites are this bad.
Certainly my utility websites (e.g. electric/gas) are a lot more functional and a lot less user hostile, because...those companies would really like it if you paid your bill on time, so at least that workflow is pretty polished.
Certainly my utility websites (e.g. electric/gas) are a lot more functional and a lot less user hostile, because...those companies would really like it if you paid your bill on time, so at least that workflow is pretty polished.