The author leads infrastructure at Cresta. Cresta is a customer service automation company. His first point is about how happy he is to have picked AWS and their human-based customer service, versus Google's robot-based customer service.
I'm not saying there's anything wrong, and I'm oversimplifying a bit, but I still find this amusing.
I'm not saying there's anything wrong, and I'm oversimplifying a bit, but I still find this amusing.