You're right, and it's paradoxical. Companies with poor customer service should be taking hits in the stock market and in the public eye, but Comcast is still around...
The guy in TFA should be a warning to others: you cannot trust other machines to handle your data responsibly. They'll turn on you and demand a ransom when it's convenient. Self-host, and own your infrastructure.
The guy in TFA should be a warning to others: you cannot trust other machines to handle your data responsibly. They'll turn on you and demand a ransom when it's convenient. Self-host, and own your infrastructure.