A small business likely would - at least at the customers expense. A medium size business might if you could talk to a reasonable person in the right department and they had the time to do it. Its beyond the ability of a large company.
This is what people are actually angry about. As a company gets more and more successful (size/revenue) it becomes less capable at going above and beyond for the majority of their customers. And we live in a world of increasingly large hyper consolidated companies. It feels like its only going to get worse from here. IMO thats where the legitimate angst is. Its going to get worse.
This is what people are actually angry about. As a company gets more and more successful (size/revenue) it becomes less capable at going above and beyond for the majority of their customers. And we live in a world of increasingly large hyper consolidated companies. It feels like its only going to get worse from here. IMO thats where the legitimate angst is. Its going to get worse.