The theft problem doesn’t vary at all in Chicago. I’m in a North (west) Side neighborhood and receive about 83% of Amazon packages, with the rest being stolen or just not delivered. Compare this with a 100% success rate for items delivered by UPS, USPS, or FedEx.
I figure at some point I’ll fall below whatever metrics Amazon has internally, they’ll stop resending/refunding packages, and I’ll have to fight the same battle as in the article. If anything, OP unfortunately/correctly teaches that empathy, common sense, and treating level 1 workers as human have no place with Bezos…you have to assume the worst and treat everything as a cost/blame situation.
I figure at some point I’ll fall below whatever metrics Amazon has internally, they’ll stop resending/refunding packages, and I’ll have to fight the same battle as in the article. If anything, OP unfortunately/correctly teaches that empathy, common sense, and treating level 1 workers as human have no place with Bezos…you have to assume the worst and treat everything as a cost/blame situation.