There have been massive strides in NLP, but I feel like I have to decide between sittig on hold for hours with my bank or listening to a robotic voice walking me thorugh a menu.
There have been some improvements on both in the past years. The questions is, can we make calling customer service at large companies an enjoyable experience?
If you're a company, and want to get involved as we build out a solution, sign up to be an initial partner/join the waitlist at: https://communis.super.site
Either way, I want to hear your pain points. What do you want to improve about customer service interactions that take place over the phone?
There have been some improvements on both in the past years. The questions is, can we make calling customer service at large companies an enjoyable experience?
If you're a company, and want to get involved as we build out a solution, sign up to be an initial partner/join the waitlist at: https://communis.super.site
Either way, I want to hear your pain points. What do you want to improve about customer service interactions that take place over the phone?