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Comment by alexpotato

I had a similar experience:

- My wife had cloud sync on her iPhone for Notes

- I thought: "we probably don't need that" so turned it off for her

- She turns on her phone and goes "Where are all of my notes?? What did you do?"

- I break out in a cold sweat

- I remember we had an iPad that also had the sync'ed Notes app

- I open that up and immediately turn off WiFi to "save" the Notes

- We call Apple

- The support person ended up figuring out that we could essentially copy and paste each Note to a new folder so they wouldn't be wiped out.

It was a stressful couple hours though while we worked through it. I would also say that Apple could have given some more warning/pop ups of the full impact of this.

PS I also learned that Apple techs can essentially "VNC" into your phone and view things, change settings etc. They ask for permission and I think I may have had to hit "approve" but this is a feature I didn't even think about it till I saw it in action.

parent alexpotato 3 years ago

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