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Comment by elsjaako

Louis Rossmann has talked a lot about why he isn't part of the authorized program.

There are two main problems he mentioned, IIRC. (It's been a while, so my memory may be wrong or the situation may have changed).

Firstly, you can no longer do component level repairs. So replacing some capacitors that got waterdamaged is no longer allowed. This is part of the agreement you make with Apple.

Secondly, although you can buy screens and batteries, you can't keep them on stock. You need to get the phone from your customer, then order the parts from apple, then wait for them to arrive, perform the repair, and only then can you finish. If you want to do "While you wait" repairs it's impossible.

It's a bad look to go off on a rant about Apple every time a customer asks a question, so I can understand them being annoyed when someone asks them if they're part of the official program.

parent elsjaako 3 years ago

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