Comment by snapetom

Absolutely. My local and much beloved (by others) repair shop got really pissy when I started asking them if they participated in the authorized repair program. Why? Because the battery replacements always sucked. Sure they “covered” the work, but I was tired of going back every other month for half a year because they “got a bad batch of batteries.” I got tired of their crappy attitude and eventually found an authorized shop. Give me genuine parts with the convenience of not having to deal with a “genius” bar.