> Salesforce uses the same lean product development concepts that we espouse here. They test messages and products and then make R&D investment based on real customer demand.
The crucial difference is being honest to your customers that this is your process, versus trying to hide it so that only your most savvy long-term customers know it's a mirage.
The crucial difference is being honest to your customers that this is your process, versus trying to hide it so that only your most savvy long-term customers know it's a mirage.