I think it is fair to test the ability of a large manufacturer to sell computer through the phone. Many people do not know what they need to accomplish their work so asking the seller to sell them an appropriate product is not outlandish.
For example I wanted to buy a sewing machine but didn't know anything about them though I knew what I wanted to do with it. So I went to a nearby shop and asked the seller what they recommended and actually ended up with an appropriate product. Maybe for computer related stuff this is not the good way to do it anymore idk.
For example I wanted to buy a sewing machine but didn't know anything about them though I knew what I wanted to do with it. So I went to a nearby shop and asked the seller what they recommended and actually ended up with an appropriate product. Maybe for computer related stuff this is not the good way to do it anymore idk.