To be fair the Bank did nothing wrong. A refund means a net loss on their books, and they did not have any obligation. Marketing-wise it makes sense, but only if this does not become a trend of opportunistic scammers.
I really feel sorry for the mother, but ultimately is her responsability to raise her daughter. I haven’t used Roblox so maybe there is a case for going after them, but not the bank. Might as well sue the ISP that made the internet connection possible or the utility that allows charging her iPad…
I really feel sorry for the mother, but ultimately is her responsability to raise her daughter. I haven’t used Roblox so maybe there is a case for going after them, but not the bank. Might as well sue the ISP that made the internet connection possible or the utility that allows charging her iPad…