Apple offers "Technical Support Incident" credits that you buy as a pack of x quantity. The idea being that devs can talk to a real human being. The support sucks. Frequently given non-answers and non-solutions, and have paid for the privilege of being given boilerplate copy-paste without them having actually read and understood the problem.
It's especially poor when you consider that publishing apps on Google Play means a one-off fee for your account, but publishing apps on Apple's App Store requires an annual subscription, with TSI credits on top of it.
At least you can say with Google that you get what you pay for in terms of support and experience (not much—it's passable), can't say the same for Apple.
It's especially poor when you consider that publishing apps on Google Play means a one-off fee for your account, but publishing apps on Apple's App Store requires an annual subscription, with TSI credits on top of it.
At least you can say with Google that you get what you pay for in terms of support and experience (not much—it's passable), can't say the same for Apple.